Terms and Conditions – Guest Rental Agreement
Be sure to read over these terms and conditions and make sure that everyone in your party is aware of them. The contracted renter is responsible for the entire party.
Rental Acknowledgment: Guest acknowledges and understands that he/she is a licensee of the Owner and not a tenant; and that he/she is not acquiring any interest in the property. It is understood that the unit is privately owned, including the furnishings. We reserve the right to refuse service to anyone.
Check in/Check out: The guest(s) understand and agree that check in time is after 4:00 pm on the date of arrival. Every attempt is made to have the cabin prepared for check in at that time, but access to the property is given only after the home has been inspected and cleaned. Due to last-minute bookings and the frequency in which our customers choose to extend their stay, we cannot commit to allowing an early check-in. Please feel free to check with us on the day of your arrival, and we will be happy to accommodate you if the cabin is ready. Check-out time is no later than 10:00 a.m. There may be certain times when we might allow an exception, but prior arrangements must be made. An additional fee of up to $50 may be charged for unauthorized late checkouts.
I understand that I will not receive a refund if I depart the rental cabin early or shorten my stay.
Cancellation Policy: A cancellation fee of 10% of the total rental will be charged if you cancel your reservation prior to 30 days before your arrival date. If cancellation takes place less than 30 days before the arrival date the full rental amount will be forfeited. (No discounts for late arrival or early departure.)
Any changes to a reservation after it has been made will incur a $25 change fee and can only be made 30 days before check-in at our discretion.
Pets: We have a strict no pet policy inside or on the premises of all of our “No Pet” properties! Rockin’ E Ranch is the only property that currently allows pets. Please do not disregard this policy, as it will result in an additional fee. Out of respect for our homeowners and guests, we cannot make an exception no matter how small or well behaved the pet. If evidence of a pet is discovered on the premises, tenant will be responsible for the costs of fumigating and deep cleaning the cabin for fleas, cleaning, and repair of any damaged property. This charge is never less than $500 and can be more depending on damages.
Smoking/Fireworks: We have a strict no-smoking policy in all of the cabins! Smoking is allowed outside 50 feet away from the home, but not inside the cabins. Any signs of smoking on the property will result in a fine. Please do not disregard this policy, as it will result in fine of at least $500.00.
No firearms, firecrackers, fireworks or explosives of any kind are allowed to be discharged in or outside the cabins. Repairs to a cabin or grounds caused by the use of any of these items will be billed to the renter occupying the cabin at the time the damage occurred.
Minimum Age Requirement: You must be of “legal and responsible age” to rent our cabins. We will not rent to anyone who is under 21 years old. Teenagers & children are welcome with adult supervision. The person renting the cabin must be one of the guests who remains with the rental party throughout their stay.
Use of the Premises: Guest(s) understand that they are solely responsible for any property damage; accidental injury to any person(s); or loss sustained by any person, including loss of money, jewelry, and other items of personal property. Guest(s) shall inspect and be familiar with proper use and application of all items of personal property in the home prior to using them. Guest(s) hereby agrees to INDEMNIFY and hold harmless the homeowner and Bear Lake Rental Properties, from any and all claims, including those of third parties, arising out of or any way related to guest(s) use of premises of the items in personal property provided therein. Guest(s) assumes the risk of injury or other losses relating to and including, but is not limited to, hiking on the property, using the stairs inside and outside, using the hot tub, climbing on or around anything both inside or outside the property, etc. All things just mentioned will be done at guest(s) own risk. Guest(s) will not hold Bear Lake Rental Properties, or the property owner responsible for any accidents, injury, or loss of life resulting from the activities listed above, or any other unforeseen event. If a safety hazard is discovered, it must be reported immediately to Bear Lake Rental Properties.
Occupancy and use of premises shall not be such as to disturb or offend neighbors or residents. Quiet time is between the hours of 10 pm to 8 am. Our rental cabins have been designed for individual and family use only. If a disrupted party or situation develops, all guests will be asked to leave immediately without refund. This policy is enforced without exceptions. House parties are not allowed under any circumstances. If a rental is booked for a house party without our knowledge, occupancy of the cabin will be terminated immediately without a refund and an immediate $500 fine will be charged.
Guest(s) are not allowed to hookup Campers, RV’s, Travel Trailers and/or Motor Homes to our rental properties without prior approval. Should we find an unauthorized hookup, occupancy will be terminated immediately without a refund. At Harbor Village there is a lower parking lot where Campers, Motor Homes, Travel Trailers and RV’s can be parked but not stayed in. There are several RV Parks in town to accommodate those wishing to stay in their RV, Motor Home, Travel Trailer or Camper. If you need more information about RV Parks, please let us know.
Please do not move the furniture or contents of the cabin. Do not rearrange the furniture. Guests are not allowed to disconnect or move any of the electronic components or satellite receivers. A minimum fee of $300 will be charged to re-connect electronic components.
Alcoholic Beverages/Illegal Drugs: Consumption of alcoholic beverages in rental units is limited to persons of legal age. Guest(s) understand that there is to be no excessive drinking of alcohol. Illegal drug use is strictly prohibited. (Guest(s) in violation of this policy will be required to vacate the premises without refund.)
Damage/Theft: Guest(s) agree to leave the premises as they found them, in a generally clean, undamaged condition. Guest(s) shall be responsible for all intentional or reckless damages caused by any member of the party staying or visiting the reserved cabin, this is to include damages done while under the influence of drugs or alcohol. The credit card on file is authorized for charge of any/all damages occurring during the scheduled stay.
Guest(s) hereby authorize Bear Lake Rental Properties, to charge any expenses related to intentional or reckless damage, cleaning of the unit beyond normal wear and tear or related to theft. If at any time the housekeeping crew is required to clean up an unexplainable mess, the guest(s) will be charged a double cleaning fee. Missing or damaged items from the cabin will be replaced at current retail value plus a minimum $100.00 service fee charged to the guest(s).
Fire Pits: No fire pits shall be constructed on properties that don’t have them, and no outdoor fires of any kind shall be permitted outside of existing fire pits or at properties that do not have fire pits. If guest(s) add a fire-pit to a property that does not currently have one, they will be in violation of this contract/agreement and will be required to vacate the premises without refund and pay charges of at least $50.00 to dismantle the fire pit.
Guest’s Check out Responsibilities:
Dishes: All guest’s dirty dishes must be put in the dishwasher and started prior to check out.
All items used in the kitchen must be returned to its original location.
Garbage Removal: All garbage must be bagged in trash bags provided and taken to the nearest dumpsters prior to departure. Failure to remove all garbage from cabins will result in assessment of additional charges of at least $20.00 or more depending on the amount of garbage left behind.
Linens: All slept in beds must have sheets and pillow cases removed (not blankets, comforters or mattress covers) and placed in the laundry room. All used towels and washcloths must be placed in the laundry room. At least 1 batch of towels and washcloths must be washed prior to check out.
Right of Entry: Bear Lake Rental Properties, reserves the right to enter the property at any time to investigate disturbances, check occupancy, check damages, and make repairs as management deems necessary. Management will attempt to notify guest when service/repair entry is to take place.
Minimum Stays: We have a three-night minimum charge on all reservations. (Minimum night charge may be reduced to two nights in the off-season).
Payment: A deposit of 50% of total balance is required at the time of reservation. The remaining 50% is due 30 days prior to your stay. It is guest’s responsibility to call and make arrangements for final payments 30 days prior to their stay.
Damage Deposit: Guest(s) agree to leave a credit card on file at time of reservation as a security deposit for any damage to the property or its contents. Guest(s) agrees the credit card on file may be used to pay for any damages caused by rental party to the rental property, its furnishings and equipment or any items missing from the rental cabin during their stay. If the card on file cannot be processed for any reason, the contracted renter must provide payment for damages by another means. In the event that any disputes arise that may need to be settled in court, the contracted renter is responsible for paying any and all costs associated with the court proceedings.
Bear Lake Rental Properties, does not want to charge your credit card for additional charges. However, we must protect our homeowners. Please work with us to guarantee that the property is left in the same condition you found it. Upon arrival, please report any damages, shortage of supplies, or housekeeping issues immediately. We can be contacted at (435) 946-8982.
Owner’s Closet: Rental units have a locked, private owner’s closet that is not part of the guest(s) rental and guest(s) agree(s) not to disturb or tamper with the closet.
Occupancy: Cabin occupancy is to be limited to the maximum number of guests allowed for that cabin. Occupancy numbers are established based on fire and safety codes. We do not charge based on number of guests. The occupancy rate is there solely for safety reasons. If it is discovered that more than the maximum number of guests allowed are “staying” on the premises, additional guests will be asked to leave immediately. If additional guests fail to comply, all guests will be asked to vacate the premises without a refund. (To clarify: “staying” and “visiting” the cabin are two separate things. A visitor does not count against the maximum occupancy and would be considered someone who is not staying overnight on the premises. Extra visitors are fine, although we ask you not to over crowd the cabin with visitors, either.)
Cabin Supplies: Bear Lake Rental Properties, will provide guest(s) with a variety of complimentary and non-refillable items such as soap, dishwasher detergent, toilet paper, trash bags, and paper towels. The cabin is also supplied with linens and towels, as well as kitchenware and utensils. All linens, towels, kitchenware, and utensils are inventoried upon check out. The Guest will be charged for any missing/damaged items. There are washers and dryers in almost all of the cabins. Feel free to use them to wash any linens during your stay.
Key Return: Return keys to the lock box at check out and shut the door behind you. The cleaners will be right behind you to clean the cabin. Guest(s) will be charged a minimum of $25.00 for the costs of re-keying or replacing the lock if all keys are not returned at time of check out.
Items Left in Unit: Please make sure you remove all of your personal items when leaving the cabin. If you leave something at the cabin, please call the office immediately, and we will try to locate it for you. We cannot be responsible for any personal items left in the cabin. A minimum $20.00 service charge is required if you request us to pick up and ship any items left
in the unit. Shipping and service charges must be paid in advance before items will be sent.
Hot Tub Usage: (Applicable to properties with Hot Tubs only). Guest(s) agree not to hold Bear Lake Rental Properties, or the property owner responsible for any accidents, injury, or loss of life resulting from the use of the hot tub.
Hot tubs will be inspected after each rental. Cover should remain on the hot tub at all times when not in use. Certified hot-tub cleaners check and sanitize the hot tubs prior to each guest arrival. Owner and Management Company are not responsible for injury while using hot tubs. Please consult your physician before entering any hot tub. Pregnant women are advised not to use hot tubs. DO NOT ALLOW CHILDREN TO PLAY IN THE HOT TUBS OR BE LEFT ALONE FOR ANY REASON. Do not wear jewelry in hot tubs. We are not responsible for any damage or loss of jewelry of any kind. Do not bring food or drink into the hot tubs. Please shower before entering hot tub. Damage to any hot tub cover will result in a $350.00 charge. Broken latches will result in a charge of $35 per broken latch. Guest is not to drain hot tub. If there is a problem with the hot tub, notify management so that it can be taken care of.
READ AND FOLLOW ALL HOT TUB SAFETY INSTRUCTIONS
1. WARNING – To reduce the risk of injury, do not permit children to use this spa unless they are closely supervised at all times.
2. DANGER- Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children do not use this spa unless they are supervised at all times.
3. DANGER- Risk of Electric Shock. Do not permit any electric appliance, such as a light, telephone, radio or television within 10 feet of spa.
4. Always enter and exit the spa slowly and cautiously. Wet or icy surfaces can by slippery.
5. Do not use the spa alone.
6. People with infections, skin sores or open wounds DO NOT use the spa.
7. It is recommended that people shower before and after using the spa in order to keep the spa operating cleaner, and to rinse off spa water chemicals.
8. DO NOT attempt to service the spa in any way. Contact property management.
9. DO NOT HAVE FOOD OR DRINK IN SPA. Do not have glass containers in or around the spa.
10. Never walk, climb, play, or jump on the insulated cover of the spa. Never use the spa unless the cover has been completely removed. Do not rely on the cover as a safety cover for children. Children must be supervised when they are in or around the spa.
11. Water should never exceed 103°. Lower water temperature should be used for young children and when spa use exceeds 10 minutes. Always check temperature by hand before climbing all the way in.
12. During pregnancy, hot water may cause damage to the fetus. Pregnant or possibly pregnant women should limit spa use and use lower water temperatures.
13. The use of alcohol, drugs or medication before or during spa use may lead to unconsciousness with the possibility of drowning.
14. Persons using medication should consult a physician before using the spa since some medication may induce drowsiness while other medication may affect heart rate, blood pressure, and circulation.
15. Persons suffering from obesity or with a medical history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using spa.
16. Should nausea, dizziness or headache occur, leave the spa immediately. Cool the body by taking a cool shower or apply cold towels. Seek medical attention if symptoms persist.
17. HYPERTHERMIA occurs when the internal temperature of the body reaches a level several degrees above the normal 98.6. Symptoms include an increase in internal temperature of the body, dizziness, lethargy, drowsiness and fainting. The effects of hyperthermia include (1) failure to perceive heat, (2) failure to recognize the need to exit spa, (3) physical inability to exit spa, (4) fetal damage in pregnant women, (5) unawareness of impending hazard, (6) unconsciousness resulting in the danger of drowning. WARNING: THE USE OF ALCOHOL, DRUGS, OR MEDICATION CAN GREATLY INCREASE THE RISK OF HYPERTHERMIA.
Malfunctions: We do not guarantee that utilities, appliances, or amenities will not fail, but we do guarantee that repairs will be made as soon as possible. No refunds will be made due to any failures. Guest(s) understand and agree that there are circumstances beyond the owner’s control, and no recourse or action can be brought against the owner for these circumstances. For example: malfunction of plumbing or electrical, construction activity, or other situations over which the owner has no control. Guest(s) understand that Bear Lake Rental Properties, reserves the right to move guest(s) to another property if needed repairs (i.e. a/c malfunction) cannot be accomplished in a timely manner.
Falsified Reservations: Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check in.
Parking: Vehicles are to be parked in designated parking areas only. Parking on the road or yard is not permitted. Any illegally parked cars are subject to towing; applicable fines/towing fees are the sole responsibility of the vehicle owner. At Harbor Village there is a lower parking lot where extra vehicles, boats, trailers, snowmobiles, etc., may be parked.
Storm Policy/Road Conditions: No refunds will be given for storms. Mountain roads can be curvy and steep. Gravel roads are well maintained; however, we do not refund due to road conditions. During the winter months, please be aware that 4-wheel drive vehicles are recommended for all cabins and that all-wheel drive is required to access some of the cabins.
No Daily Maid Service: While linens and bath towels are included in the cabin, daily maid service is not included in the rental rate. However, this service is available at an additional charge if prearranged with Bear Lake Rental Properties. We suggest you bring your own beach towels. We do not permit towels or linens to be taken from the cabins.
Privacy Statement: Bear Lake Rental Properties, does not divulge any guest’s personal information to any third party without the guest’s expressed consent.
Bear Lake Rental Properties can cancel this contract at any time for any unforeseen situation. We will try to make every reasonable accommodation prior to cancelling the contract.
By signing, I accept the terms and conditions of these terms and conditions as outlined by Bear Lake Project Management, LLC, DBA Bear Lake Rental Properties.